F.A.Q.

What will I receive with the free trial offer?

You will receive a free movie on DVD with a Family Discussion Guide in the mail.  The movie will be pre-selected and approved by the National Board of Mothers.  You are only charged for the shipping & handling.  The following month, you will receive 1 or 2 films (depending on which subscription you choose), the corresponding Family Discussion Guides, and a beautiful collector's case to store all of the wonderful movies we will send you monthly.

What do I receive each month?

Every month, you will receive your choice of either a SINGLE-FEATURE or DOUBLE-FEATURE Mom-Selected, Mom-Approved movie on DVD along with a Family Discussion Guide for each movie, a family activity, a movie night recipe you whole family will enjoy, and a beautiful DVD collector's case to store your films and Discussion Guides.  These are all yours to enjoy and keep. (Enroll Now)

Do I need to select my movies each month?

No, we do all the work for you! The National Board of Mothers screen thousands of family films and select only the best for Family Values Cinema members. Each month you will receive our special family film selection(s) to enjoy, keep and collect into a library of wonderful family movies with positive messages and good values. (How We Select Our Movies)

How do you select the movies?

In partnership with The Dove Foundation and the National Board of Mothers, we literally review thousands of movies, and we choose the best, most entertaining films that we'd be proud to watch with our children. We look for movies that both entertain and inspire families. (Enroll Now)

Do you have a list of the movies that your moms have approved that you are going to use?

Yes. Have a look at About Our Movies to see other titles we may be sending our members in future months.

Are your films animated/cartoons?

Very rarely. We feel that children and families learn more and relate better to live-action characters and stories in films. However, sometimes we may find a particularly unique animated family film that we feel is especially suitable for our members.

Do your films support Christian family values?

Absolutely.  The founder of Family Values Cinema had a strong Christian upbringing.  The foundation for FVC and its family movie selection incorporates Christian values, the importance of family and the need for wholesome family entertainment.

Are the movies I receive feature-length?

Yes. They are generally at least an hour or more in length.

Can I find these films in stores?

Our films are rarely found in stores like Walmart or Target and even more rarely in rental stores like Blockbuster or your local video rental store.

What if I don't like a particular selection?

Family Values Cinema, The National Board of Mothers and The Dove Foundation have reviewed each film. We have only chosen movies that have consistently received the highest marks. We feel this triple filter review process is the best way we can ensure that as many of our club members as possible will find our selections enjoyable or otherwise rewarding. (About Our Movies) Since everyone has his or her own unique taste, we cannot guarantee that each member of your family will "like" every film we select. But we do hope you will appreciate the positive family messages that each movie we send our members is sure to contain.

That said, we encourage and greatly appreciate your feedback on our monthly selection of films. (Suggestion Box)

Can I make comments on your movies?

Yes. In order to provide you with truly special family movies, we need to know what you like! For this reason, we ask our members to visit our Suggestion Box every month to rate the movies you have seen. Your opinions will help immensely in shaping future selections.

What if I miss a month? Can I complete my collection later?

Sorry. Once the month is over, it's over. Each DVD is a limited edition from Family Values Cinema, and is therefore only available during the month we send them to our members. If you wish to have the complete collection, we encourage you to keep your membership current. However, we do occasionally offer our members the ability to acquire some of our most popular past titles. Keep an eye on future monthly shipments for a catalog of special offers.

How much does it cost, and how can I pay?

We offer you a choice of receiving one or two movie packages every month. The double feature package is only $14.95 (plus $3.95 shipping & handling) and gives you two family movies, the featured intermission and Family Discussion Guides each month. The single feature package for $9.95 (plus $3.95 shipping & handling) includes one movie, the featured intermission and Family Discussion Guide each month. We take VISA, MasterCard, Discover, American Express and debit cards. (How It Works)

Can I pay by check?

At this time, we are only able to accept a personal check or money order when an annual membership is purchased.  If you would like to pay by check or money order, please contact our Customer Service at (800) 768-9606.

Do you offer gift subscriptions?

Yes! We offer 3-month, 6-month and 12-month gift certificate memberships, which we mail to your loved ones or directly to you, whichever you prefer. We can even include a special message from you if you like. (Click here to learn more about our gift cards.)

When is my billing and shipping date?

For monthly members, your credit card will automatically be charged each month on the date you signed up. Your package is shipped via First Class mail within a few days of your monthly charge. Please allow a minimum of 14 business days after your credit card has been charged to receive your monthly shipment as mailing times may vary. For annual members, your monthly shipment will be processed on the same day of the month that you joined Family Values Cinema. For additional information, please contact us at customerservice@familyvaluescinema.com

Can I use Family Values Cinema as a Fundraiser?

Absolutely! Our program is perfectly suited to help charitable and non-profit organizations raise money. For each new member who enrolls through your organization, Family Values Cinema donates 10% per member, per month back to your group for as long as they remain a member of the Family Values Cinema Club. If you're interested in learning more about how to use Family Values Cinema as a fundraiser, please click here Become an Affiliate.

Can I cancel whenever I want?

Certainly! We are confident, however, that you will remain a member for years to come once your family experiences the quality of our service. Nonetheless, you are free to cancel your service at any time. Simply email us at admin@familyvaluescinema.com. Please be sure to give us your name and membership number, and we would be grateful if you could let us know why you are canceling or how you think we might be able to improve our service.

Can I suspend my membership (as opposed to canceling) if I am going on an extended vacation or if my budget is tight?

Yes. Please send us an email with your name and member number and let us know when you would like to suspend your membership and when you would like us to resume your membership and begin re-sending you your monthly mailing : admin@familyvaluescinema.com

Can I upgrade my membership from a Single Feature to a Double Feature or to an annual subscription?

Of course! Please contact us and we'll get you set up. (customerservice@familyvaluescinema.com)

I didn't get my monthly package. What should I do?

The US Postal Service is sometimes slower than normal, especially around the holidays. If you are concerned that your package has not yet arrived, contact us at customerservice@familyvaluescinema.com. Be sure to include your name and member number in your email.

Do you ship outside the United States and Canada?

No, not at this time.

Can I show these movies at my organization, school, church or other public place?

No, we're sorry you cannot screen anything in a "public" place, meaning outside the home environment for family and friends. A public performance license must be obtained before a movie can be shown. This legal requirement applies regardless of whether an admission fee is charged, whether the institution or organization is commercial or non-profit, or whether a federal or state agency is involved. For more information about what might be considered a "public performance," please click the following link : Motion Picture Association of America.

How do I submit a film to Family Values Cinema for consideration?

We're always looking for great, high-quality films that will be of interest to our members.

You can e-mail suggestions or let us know about your film: Suggestion Box

If you're interested in sending a screener, please send us your contact information, and a DVD version of the film along with a synopsis and press kit (if available) to the following address:

Family Values Cinema
Attn: Movie Acquisitions
1301 Maulhardt Ave.
Oxnard, CA  93030

Unfortunately, we cannot return films but we'll be in contact to let you know if we might be interested in offering your movie to our members.

What can I do if I have a question that is not addressed here? 

Please submit your question to customerservice@familyvaluescinema.com and someone will get back to you within 48 hours with an answer. If you prefer for someone to call you, please be sure to include your telephone number and the best time to reach you.

Will my information be made available to any outside parties?

No, absolutely not!  We will never share, sell, or rent individual personal information with anyone without your advance written permission.